Terms & Conditions

At Plus P Productions we greatly appreciate your business and your privacy and security are of utmost importance to us.

This Privacy Policy governs the manner in which Plus P Productions LLC collects, uses, maintains and discloses information collected from users (each, a "User") of the https://www.pluspproductions.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Plus P Productions LLC.

Return Policy:

We here at Plus P Productions want you to be excited about your purchase. We strive to provide quality merchandise that makes our customers happy. You work hard for your money and you deserve the best. Please let us know how we can improve your experience  and we will do our very best to accommodate. If, however, you are not completely satisfied with your purchase, contact us within 14 days of the date that you receive your order and we will accept the return and issue a full refund of the purchase price. We require your order number, your contact information, and proof of purchase to process the refund. We inspect each item before it ships to ensure that it is free from defects in craftsmanship. We expect that the item will be returned to us unused, in the same condition as it was shipped to you, and in its original packaging or we reserve the right to refuse the return. In these instances, there will be no refund issued. The cost of the return shipping is your responsibility. Due to the nature of the purchase, we do not issue refunds for downloaded items.

Incorrect or inaccurate or incomplete shipping information:

While placing an order, you are asked to provide information so that we can ship your item / items (including but not limited to: addresses, apartment numbers, unit numbers, street names, zip codes and any other information needed to ensure that the item is shipped to the proper place.) We can only assume that the information you provide to us is sufficient for the delivery of your item.(the address is correct and the listed address is able to receive a package of the type being sent by Plus P Productions). If the information that you provide is either inaccurate, incomplete, or insufficient in any way to get the item to your desired shipping address, or if your provided address will not accept shipment, you (the purchaser or the one placing the order) assume all responsibility. If your condo association or your apartment rental office or any other 3rd party (roommate, family member etc.) accept the package for you, you will need to take the issue up with that party as the acceptance of the package will constitute delivery of the goods on the part of Plus P Productions (We will have lived up to our end of the transaction).  If the item shows delivered by the post office tracking and is not found, or if it is likely that the item was stolen from the delivery location (P.O. Box, mailbox, front porch etc.)  This means that Plus P Productions has held up their end of the transaction and delivered the purchase to the desired location. Plus P Productions will not refund any portion of the item OR shipping cost due to errors or issues of this nature.  Plus P Productions will not replace the item nor will it reship an item that was lost in shipping due to an error of this nature. The purchaser must either track the shipment themselves to recover the purchased item or purchase another and provide the correct information at the time of purchase to ensure that the replacement gets to the right place.  Thank you for your accuracy and understanding.

International Shipping
*international shipping is available, but it will be charged in addition to the standard shipping fees. If you are requesting that we ship outside of the contiguous 48 United States of America, we will contact you with details of any additional charges that may be required to get your items to you. We really want you to have the item and we will ship it the least expensive method available to us.

Personal identification information

     We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an orderfill out a form and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information,

Users may, however, visit our Site anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

     We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies
     Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information
     Plus P Productions LLC collects and uses Users personal information for the following purposes:
To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.
To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To administer a content, promotion, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. Emails provided will be part of our mailing list, you may receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information
     We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. 

Hope Dealer Chip Tracker and other Submissions

     You must be 18 years of age to participate in the Hope Dealer Project. By submitting a picture and/or story, you are certifying that you are 18 years of age or older. If you are under the age of 18, we appreciate your interest in the project and your recovery is nothing short of a miracle, but we must protect your anonymity. If you are under the age of 18, you cannot participate in the Hope Dealer Chip Tracker project. Your personal information is important to us here at Plus P Productions. By submitting pictures / videos / media / artwork and stories to Plus P Productions, by posting to or tagging Plus P Productions on social media or in any other way submitting material with regards to the "HOPE" dealer chips, signifies your acceptance of these terms and conditions and grants Plus P Productions the permission to use the pictures and stories, and publish them on the Plus P Productions site, and multiple other locations including, but not limited to: social media and advertising and print media as well. If at any time you would like that content to be removed from the site, we will be happy to comply with your request. We will do our best to have it removed as quickly as possible.  Keep in mind that when something is published to the internet, it may not be possible to remove all traces of it.  Our promise is to discontinue its use here on the site and remove it from the social media and advertising it was used for as quickly and as completely as possible. Please use common sense when submitting these items with the understanding that when you put it out there, its out there. Please be sure not to share anything that you're not comfortable with.  Think about it, the Hope chip experience is supposed to be a positive one. We are in no way responsible, financially or otherwise, for anything that happens as a result of our sharing what you have shared with us.

Art, Testimonials, Pictures and other Multi Media submissions      

     Plus P Productions LLC displays artist work, pictures, and personal stories in all mediums. Anything submitted to Plus P Productions in any way, including but not limited to posts on social media pages such as Facebook, Instagram or Twitter (pictures, written word, music, testimonials or any other form), provided via email for the HOPE Dealer project or in any other way submitted by an artist or individual, constitutes agreement to these terms and conditions and it constitutes your consent to its display on Pluspproductions.com. It also grants consent to Plus P Productions for use in other promotional materials and social media. At any time you may contact pluspproductions.com and ask for its removal from the site or anywhere else we may have published it.  This request must be done in writing and submitted to the address listed at the bottom of these terms and conditions. We are happy to comply and will do so as quickly as possible. Keep in mind that when something is published to the internet, it may not be possible to remove all traces of it.  Our promise is to discontinue its use and remove it from the social media and advertising it was used for, to the best of our ability. Please use common sense when submitting these items with the understanding that when you put it out there, its out there. We are not responsible for claims of any kind - including those resulting from the use of your submission of any material, pictures or stories to this site, or any of its social media outlets or advertising. 

By clicking a link to another page that is not owned and operated by Plus P Productions llc, you understand that you are leaving PlusPProductions.com and that Plus P Productions llc is not responsible for the content. The transactions that take place anywhere other than pluspproductions.com are not the responsibility of Plus P Productions llc. Be aware that you are likely agreeing to the terms and conditions of that site and its proprietors. Plus P Productions is in no way responsible for, nor will it act as an arbitrator with reference to any dispute or purchase made at any site other than PlusPProductions.com.

Changes to this privacy policy
     Plus P Productions LLC has the discretion to update this privacy policy at any time. When we do, post a notification on the main page of our Site,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms
     By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Plus P Productions LLC